You do not have a USB dongle, so you are going to use a “virtual” dongle - so you can run the program without any dongle. It no longer works as you are remembering - and is why probably no one is clearly understanding when you state “isn’t it supposed to.” No, it is not, not any longer. Go to ĭownload the latest program for your particular computer system. If you are using Syncrosoft, you are like living in the past. You need to download and install the latest elicenser for your computer, that is number one. We highly recommend you come at it as if it were all new to you, because anything you remember about how it is done has likely changed. You have been away a long time… It is no longer handled as you remember. My first time experience so far is just the opposite. From what I have read on the internet about cubase it is a great product. Also don’t bother calling Steinberg as I found out they do not accept calls. I can send you instructions on how to fix this key issue.ĭon’t spend the 6 hours I did troubleshooting. The license is created by elicenser, that is if the program works correctly. So don’t worry that you might have thrown it away when discarding the cardboard box that was used to store the keyboard for shipping. There is a process they have to create a new key.Īlso there is not a usb memory license stick that comes with your yamaha motif xf and cubase AI5 software dvd. If you do not see a key then you need to contact support. If you follow the instructions for installing the cubase AI5 software and elicenser softare that came with your motif XF, you should be able to open up elicenser and see a key. Some of the copies of Cubase AI5 are not creating a cubase elicenser key used for submitting to Steinberg’s website to create a license. You are also now registered as Cubase AI 5 user and can use our extensive download, support and upgrade facilities. Follow the instructions on screen.Ĭongratulations! Your Cubase AI 5 is now permanently activated on your computer. To do this, enter the required activation code into the corresponding field. Click the “Enter Activation Code” button to download the license for your Steinberg product to the Soft-eLicenser. Enter your Soft-eLicenser and choose your hardware manufacturerĠ8.You will receive an email containing the activation codeĠ9.Launch the eLicenser Control Center software. If you already have one, please go to step 7.Ġ6.Check your email and activate your user account by clicking the link in the confirmation emailĠ7.Log in to your MySteinberg account, and click on “Activation & Reactivation”, choose “Cubase AI 5” and select “Permanent Activation”. Click here to download.Ġ4.Open the eLicense Control Center (eLCC) software and make a note of your Soft-eLicenser numberĠ5.Create a user account in the MySteinberg area. This connection is necessary to activate the license because the eLicenser Control Center (eLCC) needs to register with our license server.Ġ3.Make sure that you have the latest version of the eLCC installed. I guess that it is done this was to stop pirating.Ġ2.Make sure that your computer has a working Internet connection. Yes man, this was the solution I found with the guys at VslI found activation wasn’t obvious but followed these instructions found on the Steinberg website and although long winded worked ok. If that does not help, we will take this case to Steinberg and discuss matters with them directly over our developer contacts. Going with the latest eLCC installer again afterwards is probably not wrong either. Please let me know if that changes anything. If that is ok with you >ġ) Uninstalling VSL software via the Windows Uninstaller (I think you have VE Pro/SY Player/VI Player)ģ) Deleting the preference "*ini" files here:ĥ) Then reinstalling the VSL software with the latest installer from MyVSL: Careful - this removes custom VSL software preferences. You could also try a clean re-installation of your VSL software. MAKE SURE YOU FOLLOW EVERY STEP IN DETAIL cause, at least for me, it was a matter of corrupted file that windows was not getting rid of automatically. Click to expand.Yes man, this was the solution I found with the guys at Vsl
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